Refund & Return Policy – Crown Vape Dubai
At Crown Vape, your satisfaction is our top priority. We understand that sometimes things don’t go as expected. That’s why we offer a clear and fair Refund and Return Policy to ensure a worry-free shopping experience when you buy vape online in Dubai or visit our Business Bay vape shop.
Return Policy for Vape Products in Dubai
If you are not completely satisfied with your purchase, you can return unused and unopened vape products within 7 days of purchase.
✅ Products must be in original packaging
✅ Must include proof of purchase (invoice or receipt)
✅ Returns are accepted for hardware devices only (mods, kits, etc.)
❌ E-liquids, disposables, and coils cannot be returned due to hygiene and safety reasons
To start a return, please contact our support team at 📧 Email: info@crownsvape.com With your order number.
Refund Policy – Buy Vape Products Online in Dubai
Once we receive your returned item and verify its condition, a refund will be processed within 3–5 business days to your original payment method.
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Full refunds are offered for defective hardware or wrong items shipped
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Store credit may be offered for other eligible returns
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Shipping fees are non-refundable
Damaged or Defective Products
If your vape device or accessory arrives damaged or not working, please notify us within 24 hours of delivery. We will provide a replacement or full refund after verification. Photo/video proof may be required.
Exchange Policy
We allow one-time exchange for hardware devices if the wrong model or color was shipped. Exchanges are subject to stock availability.
Shop With Confidence at Crown Vape
We aim to be the most trusted vape store in Dubai, offering reliable service and customer support. Whether you’re shopping for vape kits, shisha flavors, or e-liquids, we ensure your experience is safe, smooth, and backed by a transparent policy.
If you have any questions about our vape return policy in Dubai, please contact us at:
📧 Email: info@crownsvape.com
📍 Visit us: Crown Vape-Business Bay, Dubai
